Faulty Charging Cable

Discussion in 'Cooper SE' started by Tommy Electric, Feb 21, 2021.

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  1. bldxyz

    bldxyz Well-Known Member

    I love your avatar! The AA-looking batteries sticking out of the trunk is very cool / fun!
     
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  3. Recoil45

    Recoil45 Active Member

    Some people are perfectly happy calling them charging cables. You must be a joy to talk to at parties.


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  4. GvilleGuy

    GvilleGuy Well-Known Member

    I think the 'charging cable' discussion is akin to "I could NOT care less" and "I could care less". We know the first phrase is the correct way to say it, but both have come to mean the same thing in dialogue. Not a big deal.
     
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  5. insightman

    insightman Well-Known Member Subscriber

    I agree with the first part, because the actual "charger" is always built into the EV, but the second part, "charging cable," seems to make sense--at least in the US. I suppose it would be more correct to say "portable EVSE" or "active charging cable" to contrast with charging stations in Britain and Europe don't have cables, you must bring your own cable. Speaking of "charging stations," what would be the verdict on that phrase? (This took me a half-hour to write.)
     
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  6. They will not let me out to go to parties..........shame we could have so much fun!
     
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  8. Tommy Electric

    Tommy Electric Active Member

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  9. Lainey

    Lainey Well-Known Member

    They do it on their site as well. Much like the pre-conditioning term it's used interchangeably in their usage. So I won't correct someone when they use what they read. In IT I don't correct as it never ends well and confuses them more :D
     
  10. Tommy Electric

    Tommy Electric Active Member

    I've got my service appointment booked in for next week so I'll report back as to the results. Annoyingly, Mini Service Dept. needs the charging cable AND the car for the day.
     
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  11. insightman

    insightman Well-Known Member Subscriber

    I had a feeling it would be more painful than, "See? Red light is on...Thank you for the replacement charging cable, goodbye."
     
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  13. Lainey

    Lainey Well-Known Member

    Well that's annoying! Pity they cannot make it an easier fix!
     
  14. GvilleGuy

    GvilleGuy Well-Known Member

    I've been keeping an eye on another Mini SE forum (mostly UK users) and saw an actual SE mechanical problem fixed under warranty: they had to replace the "KLE Charging Unit" because the Mini would not charge. But I believe that is the first major problem I have seen posted in 6 months, other than this thread with the bad cable.
     
  15. F14Scott

    F14Scott Well-Known Member

    I like the Tesla terminology I cut my EV teeth on: "connector."

    The superCHARGERs are the big, 100kW+ highway (and some city) stations that Teslas pay to use (or receive as a purchase incentive). They pump DC directly into the car's traction battery.

    CONNECTORS are all other units, either wall mounted, outdoor post mounted, or plugged into the wall, that use 120-240VAC and *connect* to the car's internal *charger*.
     
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  16. Tommy Electric

    Tommy Electric Active Member

    Mini now dropped off at the service center. I have to say, the quality of the customer service seems a big step up from my previous experiences leaving my ICE vehicle with the local grease monkeys. Welcomed very warmly on arrival, a brief consultation with a service rep. to discuss the problem followed by an offer (politely declined) to give me a lift to wherever I need to go.
     
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  17. Lainey

    Lainey Well-Known Member

    Any updates yet?

    I will say BMW has rubbed off of service in a good way. I've always had good experiences taking my car in.
     
  18. Tommy Electric

    Tommy Electric Active Member

    The mystery deepens.

    BMW service center staff were able to plug in and charge my car using the cable without any problem. They actually charged the car overnight to try to replicate the time when I first encountered the problem but it still charged successfully. I picked up the car this morning and, after having taken it out to run a few errands this afternoon, plugged it in my carpark using the exact same socket that I used when the problem first arose. The car is now charging fine with no apparent problem with the cable!

    Keep in mind that when I originally encountered this problem I tested the cable using different sockets in my carpark on different days and, on all these occasions, the flashing "fault" light could be seen (as shown in the original post). So I'm baffled. o_O

    BMW/Mini said they'd communicate the issue to HQ to see if they could shed any light on the problem but I'm not optimistic.
     
  19. GvilleGuy

    GvilleGuy Well-Known Member

    Oh wow! As a person who has worked in and closely with Information Technology my entire career, I am just now realizing that the car I have ordered is landing really close to IT! "Have you tried rebooting your car, Mr. Smith? Have you downloaded the latest firmware?" I guess I better get used to this type of thing with EV tech. "It's working now? Let us know if it happens again."
     
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  20. F14Scott

    F14Scott Well-Known Member

     
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  21. GvilleGuy

    GvilleGuy Well-Known Member

    I'm a software QA analyst now, but I had 14 years of hardware/software support. Yep!
     
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  22. Puppethead

    Puppethead Well-Known Member

    Yes! I was not really a car head but ever since getting the SE I've been obsessed with everything, because to me it's a computer on wheels. Or maybe a robot, writing software for robots would be my dream.
     
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  23. Lainey

    Lainey Well-Known Member

    I'm also an IT person. You really need to watch the IT Crowd that was quoted here.

    "Have you tried forcing an unexpected reboot" gets me along with the is it plugged in?

    But yes, cars are often more electrical/tech than they used to be for sure!


    Seriously my favorite TV show I've seen

    I like the idea of a robot!
     
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