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Charge Point sent me a replacement charging station and cable. I’m satisfied with the outcome of this inquiry with their customer service.
Charge Point has acknowledged my case and has committed to sending a replacement. It hasn’t arrive yet but I’m hoping this situation is fully...
New update. A second piece of plastic broke off my home charger. I caught it before it broke off inside my car charging port since I’ve started...
Update I used a shopvac to remove the broken piece.
Actually it's stuck on the L1, just reexamined the diagram.
L2/N and this is a four month-old charge point level 2 station at my house that only I use. No idea how this prong broke especially while plugged...
I have a level 2 charger at my house and charged yesterday without any hint of an issue. When I got to work this morning I tried to plug in to...